Loyalty Rewards Terms & Conditions
When you enroll in the Loyalty Rewards ("Program"), you agree to be bound by these Program Terms and Conditions. Horse Lovers Outlet reserves the right at any time and from time to time, without notice, to add to, remove from, change or terminate the Program; for example, Horse Lovers Outlet may change the Program benefits, Loyalty Reward credit levels, Program affiliations or redemption offers at any time without notice. Participants are responsible for accessing these sites in order to keep informed of Program features applicable to Participants' rights and responsibilities with regard to the Program. For questions regarding the Program, Participants may also call our Toll Free Phone # Monday through Friday.
Loyalty Reward credits accrue and may be redeemed in accordance with these Program Terms and Conditions. Horse Lovers Outlet may further restrict the Program based on your place of residence.
When you obtain Loyalty Reward credits, you have obtained a limited license from Horse Lovers Outlet as described in these Program Terms and Conditions. Accrued Loyalty Reward credits are not your property. Loyalty Reward credits are not transferable under any conditions, including upon a Participant's death, as part of a domestic relations matter, or in any other matter, and any purported transfer or exchange of Loyalty Reward credits is null and void. Accrued Loyalty Reward credits may not be combined with any other Program Participant's Loyalty Reward credits. All accrued Loyalty Reward credits will be forfeited upon your withdrawal from or termination of the Program.
Loyalty Reward credits have no MONETARY value and may not be combined with any other offer, discount, coupon or promotion. LOYALTY REWARDS CREDITS CAN NEVER BE CONVERTED TO CASH OR REFUNDED, EVEN UPON CANCELLATION OF YOUR ACCOUNT BY YOU OR TERMINATION OR SUSPENSION OF YOUR ACCOUNT BY US.
To the fullest extent allowed by law, Horse Lovers Outlet retains ownership rights in any and all Loyalty Reward credits and grants you a limited, non-exclusive, non-transferable license to use Loyalty Reward credits only as specifically designated by Horse Lovers Outlet as part of the Program. In the event that your account is canceled or terminated by you or by Horse Lovers Outlet for any reason, then you will no longer have the right to use any Loyalty Reward credits stored in or otherwise associated with your account, without any compensation to you or any liability of Horse Lovers Outlet. Once Loyalty Reward credits are deleted from your account, they will not be reinstated, except at Horse Lovers Outlet's sole discretion. Your only recourse and rights, if any, with respect to Loyalty Reward credits obtained by you is to redeem such Loyalty Reward credits in accordance with these Program Terms and Conditions pursuant to eligible redemption offers as specifically designated from time to time at Horse Lovers Outlet's sole discretion.
You are encouraged to redeem Loyalty Reward credits stored in your account.Horse Lovers Outlet reserves the right, at any time and for any reason, to terminate the Program or to otherwise cease to allow any and all uses of Loyalty Reward credits previously permitted.In such cases, Horse Lovers Outlet generally will attempt to provide advance notice to Participants and an opportunity for Participants to redeem then-existing Loyalty Reward credits for eligible offers, as designated at such time by Horse Lovers Outlet in its sole discretion; however, Horse Lovers Outlet makes no guarantee there will be any such redemption offers available at such time.
The availability of any feature or aspect of the Program cannot be guaranteed.The existence of a particular offer available for redemption of Loyalty Reward credits is not a commitment by Horse Lovers Outlet to maintain or continue to make such offers in the future. Loyalty Reward credits required for any redemption offer may increase at any time. The scope, variety and type of offers that may be available for redemption of Loyalty Reward credits can change at any time. Horse Lovers Outlet has no obligation to continue making offers available for redemption of Loyalty Reward credits. In addition, we may limit your use MyReward credits stored in your account, including applying limits to: the number of Loyalty Reward credits you may have stored in or credited to your account balance at one time, the number of Loyalty Reward credits you may redeem within a given time period (for example, one day), or the number of Loyalty Reward credits you may obtain per promotion. We also may remove Loyalty Reward credits from your account if they are posted to your account in connection with an activity that is subsequently voided, canceled or involves a return.
How Loyalty Rewards Add Up
Participants are responsible for all taxes, liabilities, surcharges and any other fees associated with participation in the Program.
To the fullest extent allowed by law, Horse Lovers Outlet makes no warranty, express or implied, regarding merchantability, fitness for a particular use or otherwise, regarding the Program or anything obtained by redemption of Loyalty Reward credits, AND Horse Lovers Outlet is not liable or responsible for special, incidental, punitive, consequential, or exemplary damages arising from the or related to the Program or use in any manner of anything obtained by redemption.
You acknowledge and agree that the results of our internal customer service review processes will be considered binding and final by you with respect to any and all matters arising from or related to the Program. Horse Lovers Outlet may audit any Participant's account at any time, with or without notice to the Participant, to ensure compliance with these Program Terms and Conditions. Horse Lovers Outlet, in its sole discretion, may cancel, suspend or otherwise limit your access to Loyalty Reward credits stored in your account if there is any suspicious, fraudulent, abusive or unlawful activity associated with your account. If we cancel, suspend or otherwise limit access to Loyalty Reward credits stored in your account, your right to use Loyalty Reward credits stored in your account immediately ceases. We will use reasonable efforts to investigate accounts that are subject to access limitations and to reach a final decision on the limitations promptly. Horse Lovers Outlet reserves the right to pursue legal action in the event of fraud, misrepresentation, abuse or violation of the Program Terms and Conditions.
The Program is subject to applicable government laws, rules and regulations. Void where prohibited.